​FAQ

Product

What is this product?

Exoskeleton assist suit that enables long-hour standing works without leg strain and lower back pain.



What's the max.laod the archelis is able to support?

The archelis can support a max.load of 80kg(176.lb) so far. In detail, go to Product specification page.



How much does the archelis weigh?

The archelis weighs about 2.8kg(6 lb) per leg.



To what height is the archelis adaptable to?

The archelis is designed to be adaptable to any size between 1.45m(4ft 9in) and 1.85m(6ft 1in). S size is covered between 1.45m(4ft 9in) and 1.65m(5ft 5in). M size is covered between 1.60m(5ft 3in) and 1.85m(6ft 1in).



Is there color variations?

Only white.



Motion

Is it easy to walk with wearing the archelis?

Archelis is an assist suit which is just focusing on support the prolonged standing at work.



Can archelis cure backahe?

Archelis can not cure backache, it jus reduce the burden on the lower back. We have some research data that archelis reduce the burden on the lower back.



Can the user put on the archelis by onself wihtout help?

Yes. Once the user gets used to the archelis, it only 30 Seconds to put on the archelis.



Is it possible to climb stairs while wearing the archelis ?

Please refrain from climbing stairs for safety.



Is it possible for employees to share one device?

Possible. Please adjust the size for each user. In general, we do recommend though that every employee has his or her own archelis available for use.



Let me know the aproximate usage time for one use.

Nothing is paticular. Please use while taking an appropriate break.



How long time can I put it on ?

Depends on situation and individuals.



How long does it take to get used to the archelis?

Depends on individuals, but many people get used to it within a minute.



Is it possible to pick up objects from the floor while wearing the archelis?

Possible.



Is it possible to change the sitting angle?

Yes. Archelis have 2 modes, standing mode and arhcelis (half-sitting) mode. In detail, go to Mode.



Pin cover does not come off !!

Take it off by pushing or pulling obliquely.



Does it make any noise while operation ?

It make some noise while walking.



Can I wear it with something in my pocket ?

Yes, but for your comfotable use, we recommend with nothing in your pocket.



Do you have any recommended shoes when wearing it ?

We recommend any shoes(crocks, sneakers and safety shoes) excluding high heels and bare feet.



Can I use it on one leg ?

Please refrain from using on one leg.



Can eldery people use it as well ?

Yes, but take extra care not to fall down.



Can woman use it as well ?

Of course!



Is it possible to crouch down with my knees bent when wearing it ?

Possible, when you use Free mode. But please note that it may cause malfunctions when you crouch down completely and weigh on the main unit



Do you have any points to be noted when I put it on ?

Please use it after adjusting to an appropriate size.



Is is possible to sit on a chair while wearing it ?

Possible.



Safety

What should I do in case of emergency?

Please remove it immedeatly and evacuate as soon as possible.



I wonder I may happen fall down when wearing it.                                              Can the archelis keep the balance automotically?

There is no function to keep the balance automotically. Like bicycle riding or skiinng, you need to keep the balance yourself.



Doesn't archelis release the lock freely while sitting?

The mechanical structure prevents it while wearing.



Was there an accident due to malfunction?

No malfunction cases are reported.



What should I do when it is broken?

Please contact your distributor.



Do you have any warranty?

We have the warranty program and the defects are corrected free of charge within the scope of the program, unless it is caused by wilful conduct. For details, please contact your distributor.



Do I really have to get trained on the archelis?

Yes. Be sure to get a lecture(user trraining) before using it.



Care

Can I do the maintenance myself?

If you need maintenance, please contact your distributor.



Do I need a regular maintenance?

Wipe with alcohol disinfentant etc after using it.



Would it be OK to get wet?

It is OK, but please wipe it with a dry cloth.



Can it be appleide to the autoclave?

Do not use the autoclave. It will be the cause of the failure. It is enough to wipe with alcohol disinfectant etc.



Are the cushion parts of the archelis washable?

All cushions are washable with normal laundry detergents machine.



Sales

Please let me know any use cases.

In addition to the medical sector, we have provided to cosmetics manufacturing plant and food processeng plant.



I want to purchase for personal use, hou should I do?

We're very sorry that we're currently selling the product for business.



Do I purchase the archelis overseas?

We're very sorry that we're currently conducting it only for domestic.



What is the price of a archelis?

Please contact us from the inquiry form.



What is the deliery time frame for a archelis?

Normally the archelis is delivered in around 5 business days. ※Please contact us as it depends on the stock status before you order.



Is it possible to use in industrial sector?

Yes.



I want to try it on!

Please contact us from the inquiry form.



When will individuals be able to purchase?

Currently undecided.



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